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Shipping & Returns

Shipping & Returns

 Shipping Policy

 

  • We do not ship Internationally.
  • Business days are Monday-Friday.
  • To ensure that your package is delivered, please make sure your address is correct. We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages.
  • Shipping fees are non-refundable.
  • If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge. If you would like for us to send your order again - the customer will be responsible for paying the additional shipping charges.
  • Orders cannot be cancelled – once they have been shipped. If you wish to continue with a cancellation of the order ── you must return the merchandise to A Greek Boutique, before a refund can be applied.
  • The risk of loss for all merchandise ordered on this website will be passed to the customer upon departure of your package from our office. We will provide a United States Post Office tracking number once your order has been shipped. In case of loss, please contact the United States Post Office and provide your tracking number for all claims. You will be 100% responsible if your package is lost, stolen, or missing. No refunds will be issued.
  • You will be notified once your order has shipped with a tracking number. Please log in to your account to monitor the progress of your order.
  • All orders are processed and shipped within 24-48 hours after your order is placed. You will receive your order in 2-3 business days from the date that it was shipped out, not necessarily from the date that it was placed.

Returns Policy

  • A Greek Boutique will gladly accept your online purchase within 21 days of delivery for a full refund (less shipping costs). The customer is responsible for all return shipping costs.
  • All merchandise must be unworn or unused. Returns received after 21 days from the date of delivery WILL NOT be refunded. If the customer returns the order after the 21 day period - the customer must pay the return shipping charges to have the order returned to them. If you are unsure if you are within the 21 day period - please send an email to Angela Campbell at AngelaAKA1908@comcast.net.
  • Final Sale items cannot be returned or exchanged.
  • You should expect to receive your refund within two-three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Please send the product(s) along with the invoice included with your order with instructions on what you would like A Greek Boutique to do (return, different size, etc.).
  • Send your return/exchange to the following address:

A Greek Boutique
Angela Campbell
5000 Canada Hills Way
Antioch, CA 94531

 

 

 

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